SEORocket ("we," "our," or "us") is a professional search engine optimization and digital marketing service provider operating from Nellore, Andhra Pradesh, India. This Privacy Policy explains how we collect, use, protect, and share your personal information when you use our website seorocket.site, contact us for our services, or engage with us through any communication channel.
1. Information We Collect
We collect information in the following ways:
- Information You Provide Directly: When you contact us via our contact form, email, phone, WhatsApp, or other communication channels, we collect information such as your name, email address, phone number, business name, website URL, and the content of your message or inquiry.
- Website Usage Data: We collect standard website analytics data including your IP address, browser type, operating system, pages visited, time spent on pages, referral source, and other usage patterns through analytics tools.
- Cookies and Tracking Technologies: Our website uses cookies and similar tracking technologies to enhance user experience, remember your preferences, and analyze website traffic. This includes both session-based cookies (which expire when you close your browser) and persistent cookies (which remain on your device).
- Third-Party Analytics: We use Google Analytics to track and analyze website traffic. Google may also set cookies on your device for advertising and analytics purposes.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your inquiries and provide customer support
- To deliver SEO and digital marketing services you have requested
- To send service updates, monthly reports, and campaign performance data
- To improve our website functionality and user experience
- To analyze website traffic and user behavior to optimize our services
- To comply with legal obligations and protect against fraud
- To send occasional newsletters or service announcements (only with your consent)
We do not use your information for unsolicited marketing, spam, or any purpose you have not consented to.
3. Cookies and Tracking Technologies
Our website uses cookies to improve your browsing experience. Cookies are small text files stored on your device that help us remember your preferences and analyze how you use our site. The types of cookies we use include:
- Essential Cookies: Required for basic website functionality and security
- Analytics Cookies: Used to understand how visitors interact with our website (via Google Analytics)
- Preference Cookies: Remember your settings and preferences for future visits
You can control cookie settings through your browser preferences. Most browsers allow you to refuse cookies or alert you when cookies are being sent. However, blocking cookies may affect website functionality. For more information about cookies, visit allaboutcookies.org.
4. Google Analytics and Third-Party Data Collection
We use Google Analytics to collect and analyze website traffic data. Google Analytics uses cookies to track your interactions with our website. The data collected is used to generate reports about website usage and trends. Google may also use this data for its own purposes, including to improve its services and display targeted advertising. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on. For more information about Google's privacy practices, visit Google's Privacy Policy.
5. WhatsApp Communication
When you contact us via WhatsApp, your messages and contact details are used solely to respond to your service inquiry and provide ongoing SEO support. WhatsApp messages are encrypted end-to-end, and we do not store your WhatsApp conversations on our servers beyond what is necessary for service delivery. We do not share WhatsApp conversations with third parties without your explicit consent, except as required by law.
6. Data Sharing and Third Parties
We do not sell, rent, trade, or otherwise disclose your personal information to any third parties for their marketing purposes. However, we may share your information with:
- Service Providers: Trusted service providers who assist us in operating our website and delivering services (such as Google Analytics, email hosting providers, and payment processors), subject to strict confidentiality agreements
- Legal Requirements: When required by law, court order, or government authority
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction
7. Data Security
We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our website uses SSL/HTTPS encryption to secure data transmission. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of any passwords or login credentials you use to access our services.
8. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. When your information is no longer needed, we securely delete or anonymize it. For service-related inquiries, we typically retain information for the duration of our business relationship plus a reasonable period for record-keeping and legal compliance.
9. Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information:
- Right to Access: You can request a copy of the personal information we hold about you
- Right to Correction: You can request that we correct or update inaccurate information
- Right to Deletion: You can request deletion of your personal information, subject to legal obligations
- Right to Opt-Out: You can opt out of marketing communications at any time
- Right to Data Portability: You can request your information in a portable format
To exercise any of these rights, contact us at support@seorocket.site with your request and relevant details.
10. GDPR and EU User Consent (if applicable)
If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, your data is protected under the General Data Protection Regulation (GDPR) and related privacy laws. We process your personal information based on your consent or our legitimate business interests. You have the right to withdraw consent at any time. For EU users, we comply with all GDPR requirements, including data protection impact assessments and data processing agreements with third parties.
11. Children's Privacy
Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will take steps to delete such information promptly.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by updating the "Last Updated" date at the top of this page. Your continued use of our website after such changes constitutes your acceptance of the updated Privacy Policy.
13. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
SEORocket
Achari Street, Near Zilla Parishad Office
Ramesh Reddy Nagar
Nellore, Andhra Pradesh 524001
India
Email: support@seorocket.site
Phone: +91 925 559 4994
Hours: Monday–Saturday, 9 AM – 7 PM IST